Thursday, April 12, 2012

The Separation of Power in Scrum

There is one element in Scrum which I really appreciate. It is the separation of power in Scrum. 
What exactly do I mean with this? Democracies are based on the separation of powers they require.
  • Legislative
  • Executive
  • Judicative
Each one has their rights and responsibilities. The other two watch out and make sure, that third doesn’t abuse it’s power.
In totalitarian governments this is not given. One entity reigns over all three. The usual result is that a few benefit and many suffer - from individuals to whole economies.

What does this have to do with Scrum. Well, nothing - at least at a first glance. But if we apply this concept to classical management, the project manager has the possibility to act as a dictator. 

He or she can decide about all three elements: scope, schedule, people.

The image above is the incomplete ‘iron triangle of quality’. It tells us, you can choose two out of the three, the third has to give. For example, if we have a certain amount of scope to implement by a given date, we need to adjust the number of people working on it.
If all three are set then the quality of the product under development will be sacrified when things get tough. Quality is the forth hidden element. Often the manager tries to convince us about the attainability of the goal with sentences like ‘I know it is aggressive but …. ‘, ‘You are not a team player ….’ and more. 

Quality dies first on every software project. It is not transparent per se, it won’t show until very late in the project or even until the product has been released. This manifests in very high TCO (total cost ownership). Eventually the developers require to rewrite the piece of sh.. garbage software. (see my blog Resetting the Shitty Counter)

How is this handled with Scrum? In Scrum the Definition of Done (DoD) states certain attributes or activities which have to be present in order to guarantee a high quality, potentially releasable product. The compliance of the DoD is paramount to a high quality product with happy customers and low TOC. Now Scrum is not immune to crunch times, times when the Product Owner (PO) is tempted to push the Development Team a little further. In those situations it would be just to easy to abandon the DoD and reduce quality to keep the date and make the Product Owner happy.
This is when the Scrum Master comes in. She will make sure that the DoD stays enforced and keeps the PO at bay. Essentially she protects the people (Development Team) so that they can work in the agreed way and thereby create a high quality product. 

In Scrum the Product Owner has the right to decide which feature gets developed in which order. His tool for that is the Product Backlog.

and the Scrum Master ensures that the Delelopment Team has the right to estimate the work according to the Definition of Done and to implement it according to the Definition of Done.

The separation of power protects the Development Team and allows it to deliver high quality product increments throughout the project. This sustainable approach guarantees high quality software with high ROI, low TCO -- easy to maintain, easy to support, easy to enhance -- for a long time. Best, you should see happy, engaged developers.

In the end everybody wins!

Tuesday, April 10, 2012

Retrospective: understand perceived facts before reasoning

Reasoning is the core activity for a retrospective. But it is important for a group to have a common ground on what they are reasoning about. The group has to first look at facts and perceptions.

All argument and reasoning must be based upon certain perceptions. Without these, there cannot be any argument. Reasoning is the method of comparison between certain facts which the group has already perceived. If these perceived facts are not there already, there cannot be any reasoning.

When planning a retrospective, choose an activity to help the team uncover facts. Facts help the group understand perceptions, and upon that the group will be ready to engage into reasoning.